Frequently Asked Questions

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WHAT ARE MY SHIPPING COSTS

As soon as you enter your address in the checkout stage, you will see the calculated postage costs. Once you know the final total you can proceed with the payment.

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WHEN WILL YOU SHIP MY ITEMS

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WHEN WILL I RECEIVE MY ITEM(S)

The average delivery time is 4-10 working days. Sale price and giveaways, please allow may take a little longer.

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WHERE ARE MY ITEMS COMING FROM

Both our warehouse and fulfillment house are located in Australia.

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WILL MY ITEMS BE SENT IN ONE PACKAGE

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.

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WILL I BE PROVIDED WITH A TRACKING NUMBER

Some promo items will have tracking numbers and others will not depending on where they are shipping from. If your item is shipped with a tracking number, it will be provided to you at the time the item ships.

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CAN I CHANGE OR CANCEL MY ORDER

If you wish to change or cancel your order, you may do so up until the time that your order has shipped. Once your order has shipped, we no longer have the ability to make changes or to cancel the order.

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I Have A Different Concern

If you have any other questions or are looking for more information, please don't hesitate to contact us on support@deal4u.com.au or via the contact form and we'll do our best to help you straight away!

Frequently Asked Questions

choose your image

WHAT ARE MY SHIPPING COSTS

As soon as you enter your address in the checkout stage, you will see the calculated postage costs. Once you know the final total you can proceed with the payment.

choose your image

WHEN WILL YOU SHIP MY ITEMS

choose your image

WHEN WILL I RECEIVE MY ITEM(S)

The average delivery time is 4-10 working days. Sale price and giveaways, please allow may take a little longer.

choose your image

WHERE ARE MY ITEMS COMING FROM

Both our warehouse and fulfillment house are located in Australia.

choose your image

WILL MY ITEMS BE SENT IN ONE PACKAGE

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.

choose your image

WILL I BE PROVIDED WITH A TRACKING NUMBER

Some promo items will have tracking numbers and others will not depending on where they are shipping from. If your item is shipped with a tracking number, it will be provided to you at the time the item ships.

choose your image

CAN I CHANGE OR CANCEL MY ORDER

If you wish to change or cancel your order, you may do so up until the time that your order has shipped. Once your order has shipped, we no longer have the ability to make changes or to cancel the order.

choose your image

I Have A Different Concern

If you have any other questions or are looking for more information, please don't hesitate to contact us on support@deal4u.com.au or via the contact form and we'll do our best to help you straight away!